TESTIMONIALS

"Good morning Rensche

Just to say thanks for the professional assistance I experienced from you and your team at the Menlyn branch.

It is a pleasure to do business with people that are knowledgeable and friendly.

You are highly recommendable.

Kind regards
Freddie"
 

"We've visited the Northgate branch a few months ago and was very patiently assisted by Lionel.

We are living on the West Coast (2 hours drive from the branch) and Lionel regularly contacted me to keep in touch.

We've arranged with Lionel that we will drive to Cape Town on Saturday to buy the majority of the items on our quotation. 

Lionel decided on Friday to check if he has all the items in stock and discovered that a few important items were not. He phone me to keep me informed and arranged for the items to be collected at other branches.

When we've arrived at the branch Saturday, everything was ready for collection and we were greeted by his friendly smile again.

After payment was made and everything loaded, he spend more time with my wife taking her patiently to more items she is interested in buying for our new home.

Please give him that "kloppie op die skouer!" for his great service to us! We have no other option than to go back to your Northgate branch in future."

Regards

John de Villiers

"Dear management

I am writing to inform you of the outstanding service I recently received at your new branch in Waterfall, and in particular, the service of Franklyn.

My husband and I recently bought a kitchen tap set from there and his help and advice was very good. We then went back and ordered a shower cubicle and he was very helpful and arranged numbers for a fitter who was helpful too. Unfortunately, there was a mishap with the delivery from Johannesburg, however, we were most impressed that your staff kept us informed of all events at all times. I have shelved the project for now as my husband had to return to Australia on business and I am unable to do the installation until he gets back. Your staff were most apologetic and understanding and although this project did not happen now, we will definitely be using their services and products when we do upgrade our bathrooms only because of the fine customer service we received, well done!"

Yours sincerely

Charmaine Salter

To Bathroom Bizarre Head Office

I am writing to you today as a very satisfied and impressed customer.

I revamped my bathroom and toilet over a year ago and at the time purchased all of our new fittings (toilet, bathroom pedestal, mixers etc.) through Bathroom Bizarre.  It was the first time that I used your company and I was very happy with the service as well as after care given to us by Michael.  So much so, that when it came to this month and my mother revamping her entire bathroom, I quickly referred her to Michael and she purchased everything through Bathroom Bizarre and was equally impressed by the care and service given.

After the completion of my bathroom, I ordered a shower door through Glassman in Retreat and hard as it is to believe - they have taken over and year to complete the order and failed to arrive for appointments on 5 separate occassions.  They have never apologised for this appalling lack of service and after failing to arrive on Monday again this week, I returned to Bathroom Bizarre to see if they could point me in a new direction.  Bradley referred me to Jo who was professional and efficient from the very first phone call.

Jo spoke to me yesterday, came to measure and quote today and this evening as I am typing….I have a brand new beautiful Bathroom Bizarre shower door thanks to Jo and his amazing fitting team.

I can't tell you how impressed I am by not only the speedy turn around for the shower door installation but also by the professionalism of Jo throughout my dealings with him.  He is truly an asset to the Bathroom Bizarre team and I felt it important to email you directly to tell you of my experience first-hand.

 

It is not often nowadays that one finds this level of care and service offered by Jo and the team at Bathroom Bizarre.  I have already referred my mother and others and will continue to do so wherever possible. 

Thank you from a very happy me :)

Vivienne (Cannan)

 

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